AMTdirect Product Modules
Select below for a description of AMTdirect's product modules.
AMTdirect Supports You
AMTdirect’s Strategic Lease Management and Property Management Partnership Program
Forming A Strategic Partnership
AMTdirect not only provides you with industry-leading technology, but also provides un-matched industry experience and customer service. Our program offers you on-going support throughout every phase of our partnership, from implementation and lease abstraction to annual business reviews. AMTdirect works side by side with you to make sure you are achieving the highest return on your investment (ROI). Our Partnership Program includes:
Initial Business Assessment
AMTdirect is dedicated to ensuring a successful and ongoing partnership from the very start. During our initial Business Assessment, we sit down with you to identify your key business objectives and provide you with a framework containing the strategies and recommendations necessary to achieve those objectives. Recommendations typically include process improvement, industry best practices, cost management, etc.
Personalized Implementation & Lease Abstraction Services
Client Services Group
After the initial Business Assessment, all new partners are assigned to a Client Services team that is with you every step of the way. The Client Services Group (CSG) specializes in the implementation of the AMTdirect solution, from Lease Abstraction and Lease auditing of properties to training and ongoing consultation. Bringing together decades of experience in the commercial real estate industry, the CSG includes attorneys, paralegals, CPA's and other professionals who gather and verify all of your pertinent property and lease information. The CSG is the cornerstone of every successful AMTdirect implementation.
Find Out More About Our Client Services Group
Ongoing ROI Analysis featuring FREE Annual Business Reviews - Client Success Manager
After implementation, you are also assigned a Client Success Manager, who knows your organization and business model and will assist you in measuring the success of your business objectives. When you manage your real estate assets with AMTdirect, you should expect significant savings every year. One of the Client Success Manager’s main goals is to work with you to analyze and quantify these savings as an annual return on investment. Whatever your focus – lease administration, accounting, facilities, construction – the work you do has an impact on your company’s bottom line. Increasing your bottom line is our goal.
Quick Questions, Fast Responses – Ongoing Technical Support
AMTdirect maintains outstanding levels of support and customer satisfaction during every phase of our partnership. AMTdirect provides fast and accurate responses to customers’ questions and problems. We provide a variety of resources (telephone, email, online chat, user guides) for contacting us to quickly resolve your issues.
Ongoing Networking - AMTdirect User Groups
AMTdirect User Groups focus on how we can better meet your needs and the needs of other users. User Groups also serve as a channel of communication among our clients regarding best practices within the real estate industry.
AMTdirect User Groups: Everything you need to succeed:
- Enhanced understanding of the AMTdirect solution
- Extended support base to resolve issues
- Networking with other commercial real estate professionals
- Having a voice in new product development and services.
- Earliest insight into product enhancements and new feature functionality
Blogs and Newsletters
AMTdirect communicates on an ongoing basis concerning company and industry developments through our blog and quarterly newsletter. Everyone at AMTdirect, from our business analysts to our software developers, use these resources to communicate valuable information to our clients.
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We have a lot of real estate people out in the field and now, from wherever they are, they can access the system and immediately get to the data they need.
Paula Leaverton
Manager of Lease Administration
Stop & Shop
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